AT-X Framework

Metrics and Performance

Measuring Success with Key Performance Indicators (KPIs) for Continuous Improvement​

At Exceleries Consultancy, we help you establish and track key performance indicators (KPIs) that are crucial for measuring the success of your Center of Excellence (CoE) in Android and Apple app and game development. By defining relevant metrics, setting up data collection processes, and analyzing performance, we ensure that your team continuously improves, delivering high-quality products that meet market and customer expectations.

Define KPIs

We work with your team to establish KPIs tailored to your specific goals in Android and Apple app and game development. Key metrics we track include time-to-market, app quality ratings, user engagement (retention and acquisition), crash rates, in-app purchases, subscription purchases, and customer satisfaction. These metrics provide a holistic view of your product’s performance and guide your team’s efforts toward improvement.

Key KPIs

  • Time-to-market
  • App quality ratings
  • User engagement metrics (retention, acquisition)
  • Crash rates and stability
  • In-app purchases and subscription purchases
  • Customer satisfaction

Data Collection and Analysis

Collecting and analyzing performance data is crucial for making informed decisions. We help you set up the right tools to gather data on your KPIs, such as analytics platforms and performance tracking systems. Using data visualization tools, we provide actionable insights that allow you to make improvements based on real-time performance.

Data Strategies

  • Set up data collection tools (e.g., Google Analytics, Firebase)
  • Use data visualization tools (e.g., Tableau, Power BI)
  • Provide actionable insights through data analysis

Benchmarking

We conduct thorough research on industry benchmarks for Android and Apple app and game development to give your CoE a clear point of comparison. By benchmarking your performance against industry standards, we help identify areas where your products excel and where improvements are needed.

Benchmarking Process

  • Research industry standards for apps and games
  • Compare CoE performance with benchmarks
  • Identify areas where performance lags behind the industry

Continuous Improvement

Metrics are only valuable if they lead to actionable improvements. We regularly review KPI performance with your team, identifying areas for improvement. Based on these reviews, we help implement changes to ensure that your products are continually evolving and meeting user expectations.

Continuous Improvement Strategies

  • Regular KPI performance reviews
  • Implement changes based on performance analysis
  • Foster a culture of continuous improvement

Feedback Mechanism

Establishing a feedback loop is essential for capturing insights from team members, stakeholders, and customers. We create a structured feedback mechanism where all parties can provide input on the CoE’s performance and suggest improvements. This system ensures that every voice is heard and contributes to the team’s success.

Feedback Channels:

  • Feedback loops for team members and stakeholders
  • Customer feedback integration into performance reviews
  • Continuous feedback to refine processes

Performance Dashboard

We help create a performance dashboard to visualize your KPIs in real time, making it easy for stakeholders and team members to track progress. This dashboard provides a comprehensive view of your app and game performance, helping the team stay informed and aligned with strategic goals.

Dashboard Features

  • Real-time KPI tracking and visualization
  • Shareable dashboards for stakeholders and teams
  • Actionable insights displayed clearly for easy interpretation